Results

ExKnow GmbH’s activities are based on a clear understanding of the requirements for responsible AI management, the relevant legal, contractual, and other binding obligations, and the internal and external factors that influence the use of AI. The scope and structure of the AI management system comply with the requirements of ISO 42001.

The management of ExKnow GmbH is actively committed to responsible AI management. It assumes responsibility for the safe and appropriate use of AI and makes key decisions to ensure compliance with relevant legal, contractual, and other binding obligations. In addition, it promotes the continuous improvement of the AI management system.

AI management objectives, risks, and the handling of changes are clearly defined and documented. ExKnow GmbH plans and manages the use of AI with a risk-based and forward-looking approach. This helps identify potential negative impacts at an early stage, reduce risks, and support the safe and responsible use of AI. Customers benefit from clear structures, controlled AI applications, and a systematic approach to managing opportunities and risks.

ExKnow GmbH ensures that AI management tasks are supported by competent personnel, appropriate resources, and clear communication. This ensures that employees have the necessary knowledge to use AI responsibly, identify risks at an early stage, and reliably implement the defined requirements for the use and, where applicable, development of AI applications and systems.

ExKnow GmbH consistently implements the requirements of AI management. AI risks are assessed and documented at regular intervals and in the event of significant changes, and are addressed through appropriate measures. The effectiveness of these measures is reviewed and adjusted when new or changed risks arise. In addition, the potential impacts of AI applications and systems are assessed regularly and when significant changes occur.

ExKnow GmbH regularly evaluates the effectiveness of its AI management and identifies potential risks and impacts associated with the use of AI. It verifies compliance with relevant requirements through internal audits and summarizes the results in a structured management review. This ensures that AI management objectives are achieved, relevant legal and contractual requirements are met, and the responsible use of AI is continuously improved.

ExKnow GmbH embraces the principle of continuous improvement in AI management by regularly reviewing and systematically enhancing the use of AI. Risks, impacts, and opportunities for improvement are systematically assessed, and appropriate measures are implemented. This supports the safe, responsible, and effective use of AI on an ongoing basis.

ExKnow GmbH has established clear guidelines for the development and use of AI systems. These are aligned with business requirements, integrated with other organizational policies, and regularly reviewed to ensure their continued suitability, adequacy, and effectiveness.

ExKnow GmbH has defined clear roles and responsibilities for the use, management, and development of AI use cases and AI systems. In addition, processes have been established for reporting and systematically addressing concerns related to AI applications and systems throughout their entire lifecycle.

ExKnow GmbH has systematically identified and documented the resources required for the use and management of AI. These include, in particular, AI applications and tools, relevant data, technical and infrastructure resources, as well as the people involved and their competencies. Both externally provided AI systems and internally developed or operated AI solutions are taken into account.

ExKnow GmbH has established a process for assessing and documenting the potential impacts of AI applications and systems. Particular consideration is given to potential impacts on individuals, groups of people, and society. The assessments are documented and updated as necessary throughout the lifecycle of the respective AI application or system.

ExKnow GmbH has defined and documented clear objectives and requirements for its AI use cases. The lifecycle of AI use cases and AI applications is managed through established processes. These processes cover both the responsible use of external AI systems and, where applicable, the design, development, and further development of internally developed AI systems.

ExKnow GmbH reviews and documents the data used in the deployment and, where applicable, the development of AI applications and systems. In particular, the collection, selection, quality, origin, and preparation of relevant data are considered throughout the entire lifecycle of the respective AI use cases and systems.

ExKnow GmbH ensures that relevant interested parties are appropriately informed about AI applications and systems. This includes information on their use and potential impacts as well as, where applicable, mechanisms for reporting adverse impacts and incidents. In addition, ExKnow GmbH defines what information about AI applications and systems is communicated to interested parties.

ExKnow GmbH ensures that AI applications and systems are used responsibly and in accordance with their intended purpose. Clear objectives and requirements for their use have been defined and documented. AI applications and systems are used in accordance with applicable policies and their respective requirements.

ExKnow GmbH has clearly defined responsibilities related to AI applications and systems with respect to customers, suppliers, partners, and other third parties. When selecting and using external providers, attention is paid to the responsible use of AI. At the same time, customer requirements and expectations are taken into account when using and, where applicable, developing AI applications and systems.