Compliance of the management system confirmed by certification audit
Valid until 10. November 2025
4. Context of the organization
Compliant
Krankentransport Süderelbe CS GmbH demonstrates a clear understanding of customer expectations and the market conditions that influence its operations. The scope and structure of the quality management system comply with the requirements of ISO 9001.
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Chapter 4.1: Krankentransport Süderelbe CS GmbH has defined external and internal issues relevant to quality management and takes them into account | Fully available |
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Chapter 4.2: Requirements and expectations of interested parties are determined | Fully available |
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Chapter 4.3: Krankentransport Süderelbe CS GmbH has defined the scope of the quality management system | Fully available |
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Chapter 4.4: Krankentransport Süderelbe CS GmbH has implemented its quality management system in accordance with the requirements of the standard | Fully available |
5. Leadership
Compliant
Senior management at Krankentransport Süderelbe CS GmbH is actively committed to customer orientation and makes key decisions aimed at customer satisfaction, process orientation, and continuous improvement.
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Chapter 5.1: Leadership and commitment requirements are met | Fully available |
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Chapter 5.2: Krankentransport Süderelbe CS GmbH has defined and communicated a quality policy | Fully available |
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Chapter 5.3: Roles and responsibilities for quality are defined and practiced | Fully available |
6. Planning
Compliant
Risks and opportunities, quality objectives, and the management of changes are defined and documented. Risk-aware actions help reduce the number of errors. Clear quality objectives enable Krankentransport Süderelbe CS GmbH to deliver measurable and transparent performance for its customers.
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Chapter 6.1: Krankentransport Süderelbe CS GmbH has defined risks and opportunities | Fully available |
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Chapter 6.2: Krankentransport Süderelbe CS GmbH has defined quality objectives and measures to achieve them | Fully available |
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Chapter 6.3: Changes are organized in a structured manner | Fully available |
7. Support
Compliant
Krankentransport Süderelbe CS GmbH ensures that order execution is supported by well-trained personnel, appropriate equipment, and clear communication. Suitable tools and resources help avoid delays, employee competence is ensured, and clear communication reduces misunderstandings.
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Chapter 7.1: Krankentransport Süderelbe CS GmbH systematically plans personnel and materials | Fully available |
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Chapter 7.2: Krankentransport Süderelbe CS GmbH ensures the necessary competencies for quality management | Fully available |
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Chapter 7.3: Krankentransport Süderelbe CS GmbH creates awareness of quality among employees | Fully available |
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Chapter 7.4: Krankentransport Süderelbe CS GmbH has clear communication structures | Fully available |
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Chapter 7.5: Krankentransport Süderelbe CS GmbH has securely documented the key foundations of quality management | Fully available |
8. Operation
Compliant
Krankentransport Süderelbe CS GmbH consistently implements the requirements of quality management. Employees receive clear instructions for action. The consistent implementation of these guidelines ensures stable processes, consistent quality, and reliable service delivery for customers.
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Chapter 8.1: Krankentransport Süderelbe CS GmbH systematically implements the planning of its quality management | Fully available |
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Chapter 8.2: Krankentransport Süderelbe CS GmbH communicates offers and services transparently and clearly | Fully available |
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Chapter 8.3: Not relevant – Krankentransport Süderelbe CS GmbH does not conduct its own development | Fully available |
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Chapter 8.4: Requirements for supplier management fulfilled | Fully available |
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Chapter 8.5: Krankentransport Süderelbe CS GmbH has implemented structures for the smooth execution of customer orders | Fully available |
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Chapter 8.6: Requirements for the release of products and services fulfilled | Fully available |
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Chapter 8.7: Quality defects are identified and rectified in a structured manner | Fully available |
9. Performance measurement
Compliant
\Krankentransport Süderelbe CS GmbH regularly measures its performance, monitors it through internal audits, and summarizes the results in a structured management review. This ensures that customers can consistently rely on high quality, on-time delivery, and continuous improvement.
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Chapter 9.1: Results are systematically reviewed and analyzed | Fully available |
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Chapter 9.2: Regular internal checks and audits ensure consistent quality | Fully available |
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Chapter 9.3: Krankentransport Süderelbe CS GmbH conducts regular management reviews | Fully available |
10. Improvement
Compliant
Krankentransport Süderelbe CS GmbH continuously improves its workflows by incorporating day-to-day feedback, systematically analyzing identified weaknesses, and implementing targeted optimization measures. This enables customers to rely on stable processes, high quality, and continuously improving service.
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Chapter 10.1: Krankentransport Süderelbe CS GmbH ensures continual improvement and further development | Fully available |
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Chapter 10.2: Krankentransport Süderelbe CS GmbH meets the requirements for the treatment of nonconformities | Fully available |
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Chapter 10.3: Krankentransport Süderelbe CS GmbH continuously develops the quality management system | Fully available |
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