ISO basic certificate: Your roadmap to certification
Valid until 6. Juli 2026 06:06
1. The company
Entering the basic company data on your certification platform is a key step on the way to ISO certification. This includes analysing the company environment. Previously, this was complex and meant weeks of work. That's a thing of the past! Our AI assistant has already created the necessary basics for you.
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Description of the business environment and the market | Documentation created |
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These individuals and groups are affected by our quality management system | Documentation created |
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Our quality manual | Documentation created |
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The scope of application of this management system | Documentation created |
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The quality promise of our company / organisation | Documentation created |
Company / Management
Our managers are committed to consistently implementing the principles of ISO 9001 (quality management) in their daily work
The management principles of our organisation listed here include responsibility for quality: managers promote reliable and efficient processes to ensure high-quality results.
Our management principles are essential for our commitment to quality. They form the basis for responsible and exemplary management behaviour in our organisation
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Management's responsibility for quality | Documentation created |
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Definition of targets for quality | Documentation created |
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Integration of quality management into our business processes | Documentation created |
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Commitment to the continuous improvement of our services | Documentation created |
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Obligation to support employees | Documentation created |
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Responsibility for developing the skills of employees | Documentation created |
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We actively address the risks and opportunities of our business activities | Documentation created |
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We monitor the results of our business activities | Documentation created |
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We provide the necessary resources to fulfil our obligations | Documentation created |
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Creation and maintenance of guidelines | Documentation created |
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Managers undertake to comply with standards, regulations and laws | Documentation created |
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Managers create awareness among employees | Documentation created |
2. Goals
Entering and editing your goals is an important step in setting your direction and documenting your progress. This is also very simple, as the goals you have given us in the questionnaire have already been created.
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Our quality objective: We want to achieve a high level of customer satisfaction | Documentation created |
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Our quality goal: We strive for a continuously low number of errors | Documentation created |
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Our quality goal: Resolve complaints quickly—build long-term customer loyalty | Documentation created |
3. Processes
While you were filling out the questionnaire, we already created your process landscape. The processes and procedures are assigned to the different areas of your company. Now it's just a matter of putting the finishing touches to them: Further elaborate your processes and customise them to suit your company.
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Our purchasing and procurement process | Documentation created |
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Our Process for Ensuring Customer Satisfaction | Documentation created |
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Our Process for Handling Claims and Complaints | Documentation created |
4. Documents
Work instructions and guidelines are a central component of your management system. We have already created the most important documents for you based on your specifications. Now it's time to adapt them to your specific requirements with the help of our AI.
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Our specifications for the creation / customisation of order calculations | Documentation created |
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Guideline for dealing with errors and deficiencies in our work | Documentation created |
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Guideline for continuous improvement | Documentation created |
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Guideline for changes in our management system | Documentation created |
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Selection criteria for suppliers (quality) | Documentation created |
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Carrying out supplier evaluations | Documentation created |
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Checking incoming goods for quality | Documentation created |
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Carrying out approvals | Documentation created |
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How We Handle Customer Property | Documentation created |
5. Risks and opportunities
We have already created a list of risks in your certification tool. These are based on the information you provided in the questionnaire and the information on your activities. You can now edit and customise these risks and opportunities.
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There is a risk that customers will not trust us and our company | Documentation created |
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Risk: We gain more customers than we can handle | Documentation created |
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Risk: Employees are gradually becoming more dissatisfied with their work | Documentation created |
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Risk: We do not realise that our customers are becoming less satisfied bit by bit | Documentation created |
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Risk: Unclear agreements / arrangements with customers | Documentation created |
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There is a risk of a decline in demand for our services | Documentation created |
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There is a risk of dependence on a limited number of customers or sectors | Documentation created |
6. Valuations
The ISO standards require an initial audit and an initial management review to be carried out as the basis for certification. We have already prepared and created both documents for you so that you are already optimally prepared for certification.
Valuations / Internal audit
As part of the establishment of our quality management system, we carried out a system audit to check conformity with the standard chapters of ISO 9001:2015. We went through the requirements of the standard step by step and compared them with the implementation in our company. The procedure is based on the methods listed here.
- Documentation checked: We checked whether the required documentation is complete.
- Comprehensive analysis: We initiated an extensive review of the documentation and implementation.
- Interviews conducted: We interviewed people affected by the relevant standard requirements.
- Performance review: We checked whether the measures taken were implemented successfully.
The result of this comprehensive review is recorded in this first audit report, which documents both the strengths and the potential for improvement of our quality management system.
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Chapter 4.1: Internal and external topics are created and relevant | Documentation created |
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Chapter 4.2: Requirements and expectations of interested parties are defined | Documentation created |
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Chapter 4.3: Scope of application of quality management is defined | Documentation created |
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Chapter 4.4: Quality management and its processes are described | Documentation created |
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Chapter 5.1: Management principles support quality management | Documentation created |
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Chapter 5.2: The quality policy is established and relevant to our objectives | Documentation created |
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Chapter 5.3: Roles and authorisations are correctly defined | Documentation created |
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Chapter 6.1: Risks and opportunities as well as measures are determined | Documentation created |
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Chapter 6.2: Quality objectives are defined, measurable and relevant | Documentation created |
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Chapter 6.3: Changes are planned and implemented in a structured manner | Documentation created |
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Chapter 7.1: The requirements for resource planning are met | Documentation created |
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Chapter 7.2 The competence requirements are met | Documentation created |
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Chapter 7.3: Awareness of quality management is communicated | Documentation created |
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Chapter 7.4: Communication is planned and structured | Documentation created |
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Chapter 7.5: Requirements for the documented information are fulfilled | Documentation created |
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Chapter 8.1: Requirements for operational planning and control are met | Documentation created |
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Chapter 8.2: The requirements for products and services are met | Documentation created |
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Chapter 8.3: Development requirements fulfilled | Documentation created |
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Chapter 8.4: Requirements for the management of external processes, products and services fulfilled | Documentation created |
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Chapter 8.5: The requirements for production and service provision are met | Documentation created |
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Chapter 8.6: The requirements for the release of products and services are fulfilled | Documentation created |
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Chapter 8.7: The requirements for dealing with defects and deviations are met | Documentation created |
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Section 9.1: The requirements for performance measurement are met | Documentation created |
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Chapter 9.2: The requirements for internal audits are met | Documentation created |
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Chapter 9.3: The requirements for the management review are met | Documentation created |
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Chapter 10.1: The requirements for improvement are met | Documentation created |
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Chapter 10.2: The requirements for dealing with defects and deviations are met | Documentation created |
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Chapter 10.3: The requirements for continuous improvement are met | Documentation created |
Valuations / Management report
This first management review shows how the quality management system is currently implemented from the point of view of the company management and what need for improvement has been recognised. We have gone through the requirements from chapter 9.3 of ISO 9001:2015 step by step and reviewed the points listed there.
The categorisation shows how the conclusions were drawn.
- Documentation checked: We ensured that all relevant documents were complete and up to date.
- Comprehensive analysis: We carried out a detailed assessment of the implementation of the requirements.
- Interviews conducted: We interviewed relevant people to gain insights into the practical application of the standard requirements.
- Performance review: We checked whether the measures introduced were implemented effectively and achieved the desired results.
The results of this management review document both the strengths and the identified potential for improvement of our quality management system and serve as a basis for future measures.
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1. Status of measures from previous management reviews | Documentation created |
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2. Changes in our business environment (internal and external topics) | Documentation created |
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3. Customer satisfaction / feedback from stakeholders | Documentation created |
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4. Fulfilment of our quality targets | Documentation created |
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5. Performance of our processes / conformity of our offers | Documentation created |
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6. Status of defects and corrective measures | Documentation created |
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7. Results of monitoring and measurements | Documentation created |
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8. Results of internal audits | Documentation created |
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10. Utilisation of our material and human resources | Documentation created |
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11. Measures for dealing with risks and opportunities | Documentation created |
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12. Status of improvement measures | Documentation created |
7. Declaration of principle
The ISO standards require that you, as a self-employed person or company management, commit to the principles of your management system. This also includes your employees. If you wish, you can also invite network partners or freelancers to also commit to the principles.
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