Compliance of the management system confirmed by certification audit
Valid until 03.11.2028
4. Context of the organization
Compliant
NHS SWISS AG demonstrates a clear understanding of the requirements related to quality, the relevant binding obligations in the environmental field, and the market conditions that influence its operations. The scope and structure of the quality and environmental management system comply with the requirements of ISO 9001 and ISO 14001.
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Chapter 4.1: NHS SWISS AG takes into account quality and environmental issues, environmental impacts, and binding obligations | Fully available |
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Chapter 4.2: Requirements and expectations of interested parties are determined | Fully available |
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Chapter 4.3: NHS SWISS AG has defined the scope of the quality and environmental management system | Fully available |
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Chapter 4.4: NHS SWISS AG has implemented its quality and environmental management system in accordance with the requirements of the standard | Fully available |
5. Leadership
Compliant
Top management at NHS SWISS AG is actively committed to quality and environmental protection and makes key decisions to ensure compliance with relevant binding obligations as well as the continuous improvement of quality and environmental performance.
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Chapter 5.1: Leadership and commitment requirements are met | Fully available |
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Chapter 5.2: NHS SWISS AG has defined and communicated a quality and environmental policy | Fully available |
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Chapter 5.3: Roles and responsibilities for quality and environmental protection are defined and practiced | Fully available |
6. Planning
Compliant
Quality and environmental objectives, risks, and changes are clearly defined and documented. NHS SWISS AG plans orders in a risk-aware and forward-looking manner. This reduces errors and minimizes environmental impacts. Customers benefit from measurable performance and sustainable practices.
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Chapter 6.1: NHS SWISS AG has defined risks for quality and the environment, as well as documented environmental aspects and binding obligations | Fully available |
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Chapter 6.2: NHS SWISS AG has defined quality and environmental objectives and measures to achieve them | Fully available |
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Chapter 6.3: Changes are organized in a structured manner | Fully available |
7. Support
Compliant
NHS SWISS AG ensures that quality- and environment-related tasks are supported by well-trained personnel, appropriate tools, and clear communication. This helps prevent errors and environmental impacts, ensures employee competence in handling quality and environmental requirements, and reduces misunderstandings in the implementation of related measures.
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Chapter 7.1: NHS SWISS AG systematically plans resources for quality and environmental management | Fully available |
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Chapter 7.2: NHS SWISS AG ensures that the necessary competencies for quality and environmental protection are in place | Fully available |
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Chapter 7.3: NHS SWISS AG creates awareness of quality and environmental protection among employees | Fully available |
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Chapter 7.4: NHS SWISS AG has clear communication structures regarding quality and environmental protection | Fully available |
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Chapter 7.5: NHS SWISS AG has securely documented the key foundations of environmental and quality management | Fully available |
8. Operation
Compliant
NHS SWISS AG consistently implements the requirements of quality and environmental management. Employees receive clear instructions for quality-conscious and environmentally responsible work. Processes are stable, services reliable, and legal requirements are met. Resources are used responsibly, and environmental emergencies are handled effectively and with care.
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Chapter 8.1: NHS SWISS AG systematically implements the planning of its quality and environmental management | Fully available |
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Chapter 8.2: NHS SWISS AG meets the requirements for products, services, and emergency planning | Fully available |
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Chapter 8.4: Requirements for supplier management fulfilled | Fully available |
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Chapter 8.5: NHS SWISS AG has implemented structures for the smooth execution of customer orders | Fully available |
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Chapter 8.6: Requirements for the release of products and services fulfilled | Fully available |
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Chapter 8.7: Quality defects are identified and rectified in a structured manner | Fully available |
9. Performance measurement
Compliant
NHS SWISS AG regularly assesses the quality of its processes and the environmental impact of its activities, verifies compliance with relevant requirements through internal audits, and summarizes the results in a structured management review. This ensures that quality and environmental objectives are achieved, legal requirements are met, and both performance and environmental standards are continuously improved – to the benefit of customers, society, and the environment.
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Chapter 9.1: Results are systematically reviewed and analyzed | Fully available |
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Chapter 9.2: Regular internal checks and audits ensure consistent quality | Fully available |
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Chapter 9.3: NHS SWISS AG conducts regular management reviews | Fully available |
10. Improvement
Compliant
NHS SWISS AG embraces the principle of continuous improvement in quality and environmental management by regularly reviewing and purposefully enhancing its processes. This ensures that customers can rely on consistently high service quality as well as environmentally conscious and sustainable operations.
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Chapter 10.1: NHS SWISS AG ensures continual improvement and further development | Fully available |
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Chapter 10.2: NHS SWISS AG meets the requirements for the treatment of nonconformities | Fully available |
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Chapter 10.3: NHS SWISS AG continuously develops the quality and environmental management system | Fully available |
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