Compliance of the management system confirmed by certification audit
Valid until 12. September 2026

4. Context of the organization
Compliant

#Unternehmen#: high level of understanding market requirements, customers and stakeholders
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#Unternehmen# demonstrates a clear understanding of customer expectations and the market conditions that influence its operations. The scope and structure of the quality management system comply with the requirements of ISO 9001.

Chapter 4.1: #Unternehmen# has defined external and internal issues relevant to quality management and takes them into account

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Chapter 4.2: Requirements and expectations of interested parties are determined

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Chapter 4.3: #Unternehmen# has defined the scope of the quality management system

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Chapter 4.4: #Unternehmen# has implemented its quality management system in accordance with the requirements of the standard

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5. Leadership
Compliant

Executives at #Unternehmen# take responsibility for quality.
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Senior management at #Unternehmen# is actively committed to customer orientation and makes key decisions aimed at customer satisfaction, process orientation, and continuous improvement.

Chapter 5.1: Leadership and commitment requirements are met

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Chapter 5.2: #Unternehmen# has defined and communicated a quality policy

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Chapter 5.3: Roles and responsibilities for quality are defined and practiced

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6. Planning
Compliant

#Unternehmen# plans its business activities in a goal-oriented and risk-aware manner.
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Risks and opportunities, quality objectives, and the management of changes are defined and documented. Risk-aware actions help reduce the number of errors. Clear quality objectives enable #Unternehmen# to deliver measurable and transparent performance for its customers.

Chapter 6.1: #Unternehmen# has defined risks and opportunities

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Chapter 6.2: #Unternehmen# has defined quality objectives and measures to achieve them

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Chapter 6.3: Changes are organized in a structured manner

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7. Support
Compliant

#Unternehmen#: Resources, knowledge, and communication form the foundation for reliable actions
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#Unternehmen# ensures that order execution is supported by well-trained personnel, appropriate equipment, and clear communication. Suitable tools and resources help avoid delays, employee competence is ensured, and clear communication reduces misunderstandings.

Chapter 7.1: #Unternehmen# systematically plans personnel and materials

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Chapter 7.2: #Unternehmen# ensures the necessary competencies for quality management

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Chapter 7.3: #Unternehmen# creates awareness of quality among employees

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Chapter 7.4: #Unternehmen# has clear communication structures

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Chapter 7.5: #Unternehmen# has securely documented the key foundations of quality management

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8. Operation
Compliant

#Unternehmen#'s guidelines are implemented in daily operations
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#Unternehmen# consistently implements the requirements of quality management. Employees receive clear instructions for action. The consistent implementation of these guidelines ensures stable processes, consistent quality, and reliable service delivery for customers.

Chapter 8.1: #Unternehmen# systematically implements the planning of its quality management

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Chapter 8.2: #Unternehmen# communicates offers and services transparently and clearly

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Chapter 8.3: #Unternehmen# meets the requirements for development activities

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Chapter 8.4: Requirements for supplier management fulfilled

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Chapter 8.5: #Unternehmen# has implemented structures for the smooth execution of customer orders

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Chapter 8.6: Requirements for the release of products and services fulfilled

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Chapter 8.7: Quality defects are identified and rectified in a structured manner

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9. Performance measurement
Compliant

#Unternehmen# systematically reviews and evaluates the performance of its quality management system.
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\#Unternehmen# regularly measures its performance, monitors it through internal audits, and summarizes the results in a structured management review. This ensures that customers can consistently rely on high quality, on-time delivery, and continuous improvement.

Chapter 9.1: Results are systematically reviewed and analyzed

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Chapter 9.2: Regular internal checks and audits ensure consistent quality

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Chapter 9.3: #Unternehmen# conducts regular management reviews

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10. Improvement
Compliant

Continuous improvement is actively embraced at #Unternehmen#
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#Unternehmen# continuously improves its workflows by incorporating day-to-day feedback, systematically analyzing identified weaknesses, and implementing targeted optimization measures. This enables customers to rely on stable processes, high quality, and continuously improving service.

Chapter 10.1: #Unternehmen# ensures continual improvement and further development

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Chapter 10.2: #Unternehmen# meets the requirements for the treatment of nonconformities

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Chapter 10.3: #Unternehmen# continuously develops the quality management system

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