ISO 9001 compliance confirmed by certification audit
Valid until 01. März 2025

4. Context of the organization
Compliant
AdRock Marketing GmbH demonstrates a clear understanding of customer expectations and the market conditions that influence its operations. The scope and structure of the quality management system comply with the requirements of ISO 9001.
Chapter 4.1: AdRock Marketing GmbH has defined external and internal issues relevant to quality management and takes them into account | Fully available |
Chapter 4.2: Requirements and expectations of interested parties are determined | Fully available |
Chapter 4.3: AdRock Marketing GmbH has defined the scope of the quality management system | Fully available |
Chapter 4.4: AdRock Marketing GmbH has implemented its quality management system in accordance with the requirements of the standard | Fully available |

5. Leadership
Compliant
Senior management at AdRock Marketing GmbH is actively committed to customer orientation and makes key decisions aimed at customer satisfaction, process orientation, and continuous improvement.
Chapter 5.1: Leadership and commitment requirements are met | Fully available |
Chapter 5.2: AdRock Marketing GmbH has defined and communicated a quality policy | Fully available |
Chapter 5.3: Roles and responsibilities for quality are defined and practiced | Fully available |

6. Planning
Compliant
Risks and opportunities, quality objectives, and the management of changes are defined and documented. Risk-aware actions help reduce the number of errors. Clear quality objectives enable AdRock Marketing GmbH to deliver measurable and transparent performance for its customers.
Chapter 6.1: AdRock Marketing GmbH has defined risks and opportunities | Fully available |
Chapter 6.2: AdRock Marketing GmbH has defined quality objectives and measures to achieve them | Fully available |
Chapter 6.3: Changes are organized in a structured manner | Fully available |

7. Support
Compliant
AdRock Marketing GmbH ensures that order execution is supported by well-trained personnel, appropriate equipment, and clear communication. Suitable tools and resources help avoid delays, employee competence is ensured, and clear communication reduces misunderstandings.
Chapter 7.1: AdRock Marketing GmbH systematically plans personnel and materials | Fully available |
Chapter 7.2: AdRock Marketing GmbH ensures the necessary competencies for quality management | Fully available |
Chapter 7.3: AdRock Marketing GmbH creates awareness of quality among employees | Fully available |
Chapter 7.4: AdRock Marketing GmbH has clear communication structures | Fully available |
Chapter 7.5: AdRock Marketing GmbH has securely documented the key foundations of quality management | Fully available |

8. Operation
Compliant
AdRock Marketing GmbH consistently implements the requirements of quality management. Employees receive clear instructions for action. The consistent implementation of these guidelines ensures stable processes, consistent quality, and reliable service delivery for customers.
Chapter 8.1: AdRock Marketing GmbH systematically implements the planning of its quality management | Fully available |
Chapter 8.2: AdRock Marketing GmbH communicates offers and services transparently and clearly | Fully available |
Chapter 8.3: AdRock Marketing GmbH meets the requirements for development activities | Fully available |
Chapter 8.4: Requirements for supplier management fulfilled | Fully available |
Chapter 8.5: AdRock Marketing GmbH has implemented structures for the smooth execution of customer orders | Fully available |
Chapter 8.6: Requirements for the release of products and services fulfilled | Fully available |
Chapter 8.7: Quality defects are identified and rectified in a structured manner | Fully available |

9. Performance measurement
Compliant
\AdRock Marketing GmbH regularly measures its performance, monitors it through internal audits, and summarizes the results in a structured management review. This ensures that customers can consistently rely on high quality, on-time delivery, and continuous improvement.
Chapter 9.1: Results are systematically reviewed and analyzed | Fully available |
Chapter 9.2: Regular internal checks and audits ensure consistent quality | Fully available |
Chapter 9.3: AdRock Marketing GmbH conducts regular management reviews | Fully available |

10. Improvement
Compliant
AdRock Marketing GmbH continuously improves its workflows by incorporating day-to-day feedback, systematically analyzing identified weaknesses, and implementing targeted optimization measures. This enables customers to rely on stable processes, high quality, and continuously improving service.
Chapter 10.1: AdRock Marketing GmbH ensures continual improvement and further development | Fully available |
Chapter 10.2: AdRock Marketing GmbH meets the requirements for the treatment of nonconformities | Fully available |
Chapter 10.3: AdRock Marketing GmbH continuously develops the quality management system | Fully available |

Annex A, 5
Compliant
AdRock Marketing GmbH has implemented comprehensive organizational measures to embed information security within the organization. These include, among others, the introduction and regular review of an information security policy, the clear definition of responsibilities, the implementation of access control procedures, as well as the classification and labeling of information. Furthermore, inventories for information and related assets are maintained, contacts with relevant authorities and stakeholder groups are upheld, and measures for information security in supplier relationships are implemented.

Annex A, 6
Compliant
AdRock Marketing GmbH has implemented extensive personnel-related measures to ensure information security. These include security screenings for new employees, the definition of responsibilities in employment contracts, as well as regular training and awareness programs on information security. Furthermore, formalized procedures such as a disciplinary process, clear responsibilities when terminating or changing employment relationships, and binding confidentiality agreements are in place. In addition, rules for secure remote work have been established and a reporting procedure for information security incidents has been introduced.

Annex A, 7
Compliant
AdRock Marketing GmbH has implemented comprehensive physical measures to protect information and related assets. These include, among others, secured security perimeters and access controls, the physical monitoring of premises, as well as protective measures against physical and environmental threats. In addition, rules have been established for a tidy working environment, the safe operation and placement of equipment, the protection of assets outside the premises, and the secure management of storage media. Maintenance, cabling, and the secure disposal of equipment and assets are also regulated.